If your password has suddenly stopped
If you are a regular (non eurodebit member) You may be able to go here: Billing Support and refresh your password.
If you are a Eurodebit or Ibill 900 client, or if billing support doesn't allow you to refresh there, email me with your username and password, and I will fix it as quickly as possible.
We do everything we can to verify that users are who they say they are, and we
strive to make certain that you are only charged for the time you subscribe for
(we ONLY recur charges PER YOUR REQUEST!). Furthermore - we bill only as
Morpheus, Inc." - so make sure that that is the charge you are disputing. However,
sometimes our billing company screws up. If this happens to you call us immediately
and let us resolve the matter. If you simply charge back with your credit card company, bad things happen: Your card is assumed stolen, and you are added to a big negative database, which can interfere with your ability to use your card on the web.
I want to cancel
Generally, there is no need to cancel, if you joined with a non-recurring membership. If you signed up as a non-recurring member, you are only signed up for the time you subscribed to. At the end of your subscription period, your password is deleted, and you are never charged again. However, mistakes are made - and maybe you join our site and decide it is just too SICK. Contact us by email at email@example.com within 24 hours, and we will cancel your account and refund your money - no questions asked.
If you signed up with a recurring membership, go HERE
to cancel your membership - easy as pie!
My password isn't working
Check to see that your password hasn't expired. If your account is active, and it isn't working, write to me at this email address firstname.lastname@example.org, and I will fix it right away. To prevent this problem in the future, always pick a unique non-guessable password, and make it different each time you subscribe.
You won't let me join.
The credit card companies don't want you to subscribe to adult sites. Therefore, they are tightening the reins, and want us to use the most extreme filtering software available. Follow these simple rules, and if you still can't get in, email me at email@example.com, and I sign you up manually:
- Type your address EXACTLY as it appears on your credit card bill.
- Make sure your zip is correct. If you are outside of the US, type your postal code without spaces or dashes.
- Sometimes the bank is simply offline. Wait at least 1 hour between
attempts, and then try again.
What about my privacy?
address for anyone at any reason. On occasion, we may send you a VERY discreet
email regarding either system maintenance, your account information, or
possibly a new product offering - but this is extremely rare. If you receive
email from us, it will be from either LadyK or a bigdog at firstname.lastname@example.org.
We never ever send attachments.
Furthermore, all your banking transactions are done on a secure server. Your address, phone number, and other personal information are used ONLY for banking purposes. We do not mail you anything ever, nor is your personal information ever shared with anybody for any reason.
To protect your privacy online, never use your real name as your username - and do not share your email address with other users (this is of course at your own discretion - but we cannot be responsible if you choose to do this.)
If your issue is related to the site, please email us here at email@example.com. If your problem is related to billing, feel free to call us at
Thanks, Lady K!